You can scroll the shelf using ← and → keys
You can scroll the shelf using ← and → keys
One of those days where I was totally up against it in terms of navigating, negotiating, and behaviour-managing, with my poor Year 12s walking into class after lunch with me in full-behavour-management-flight with a student.
Very quietly and respectfully did they all sneak in, dotted themselves around the classroom and quickly got to work.
After 2 minutes, a cup of tea appeared on my desk in a mug inscribed with “BADASS.”
Then, when my back was turned, a muesli bar + a handful of Minties appeared alongside it.
All of a sudden, I realised my camera was fully set-up and ready to roll for performance masterclass.
While I was looking over some Composing + Arranging issues, a message appeared on the whiteboard, “Kwokkie: Tiny Awesome Teacher! 😊”
And walking to Year 8 Music, I found the downstairs classroom door covered in post-it notes with various encouraging messages of, “GO KWOKKIE!” + “SMASH IT!” + “HANG IN THERE!” + “YOU CAN DO IT!”
My Year 12 kiddies. NINJAS of little acts of kindness today. You guys totally got me over the line!
A chance catch-up with a very special Brighton old scholar who is making waves of the best sort here in New York. Hilarious that Australians can never get their act together to catch up when they live in the same city, but can do it on the other side of the world.
Such a joy to hear of all your successes + adventures, Anthony Zatorski!
Day 16: New York. The Butterfly Effect, where a smile begets another double its original size, and twice as heartfelt.
And THE magic moment of my day, amongst many, but THIS was the most poignant for me. It was such a reminder to me of how small a gesture can have such large repercussions of the best sort. That the tiny moments of kindness really do count.
p.s. Pictures today are courtesy of Olive et Gourmando’s Instagram + website. Look them up if you’re in Montreal!
The Email: 5th July 2018
Dear Olive et Gourmando,
I wanted to say a big THANK YOU for a wonderful + delicious breakfast yesterday morning, and especially to give thanks + appreciation to the wonderful front of house staff member who looked after yesterday morning’s shift, Wednesday 4th July.
It was ridiculously busy, and she was patient, professional and welcoming despite how much pressure she was under to get everyone seated and inside the cafe.
My apologies I did not get her name, but she was amazing.
I am travelling from Australia, Adelaide, and was recommended this place by friends who had recently travelled through Montreal. I am so glad I came and for me personally, it totally lived up to the recommendation and more, because of the care of your customers.
Keep up the fabulous work and food!
Cheers + thanks,
The Response: 11th July 2018
Thank you for writing us such a lovely email! I have to confess that I avoid the feedback inbox, but your message made my day.
It is so wonderful to receive kind and generous feedback such as yours. For the most part, when a client takes time to write, it is to share a complaint rather than give a compliment. Evie, our front of house that morning, was so touched. We’d have you back any day. Please come back and visit us!
While we welcome negative feedback and understand that it’s all part of the job, I won’t lie and say that for sure it’s way more fun to read an email such as yours. It just puts you in a good mood for the day and motivates you to work harder + better, rather than reading all about the negatives when you’re trying to do the right thing by everyone and not let your customers down.
We sill share this with the whole team!
Safe and happy continuing travels, and hope to see you back at O+G one day. We’ll save a table for you, no matter how busy it is! 😉
Co-owner of Olive et Gourmando, Montreal.
And THAT totally made MY day! 🙂
Please, if you love someone, REALLY love someone, TAKE THE TIME TO CHECK-IN WITH THEM. Do not be content with their superficial answer. YOU know them, after all. Check and really WATCH AND LISTEN.
Because that’s what love, connection, and friendship is.
Cleaning out my phone + from the vault: Class of 2017 get their revenge. 😂
The Wrapper-er gets wrapped. 😄
“JUST REMEMBER WHO’S MARKING YOUR SOLO PERFORMANCES!”, I kept yelling sporadically.
I pulled out a white hair this morning and discovered that it was going “back to black” (reference totally intended 😁) at the root. 😎
I felt AWESOME! 🙌
I felt INVINCIBLE! 👊
And this feeling of invincibility lasted until approximately Lesson 2, Year 7 Prac. 😂
Today was one of those days where I was right IN the whole problem-solving, behaviour management, motivating, and beating kids back into shape. I knew it was coming, and I knew this week would be the week for Grammarphones, Senior Concert Band, and my senior kiddies. The week where I would hunt them all down and have The Conversation, in whatever incarnation was required.
I hate it and love it. They see and hear the care from me, but also the fire in the belly for excellence, for them and myself, in EVERY capacity. Not just academically, but personally. I want the complete package: great people who strive for their best. 🌟
Even though I KNOW that I have done the best that I can, I can’t help but replay conversations, and wonder if I have done enough, and with the right words + weight.
And when it’s Music kiddies it becomes all the more connected and personal because of what they give to you on a daily basis. The conversations inevitably become even more emotionally-charged because you love your kiddies + because of the relationship you have with them. 💛
But I got one tiny little gem back today; walking out of the Music Centre into the Centre for Senior Learning, newly beat-up Sir Year 11 went one way and I went the other.
But not far enough that I couldn’t hear this:
Sir Year 11: “Hey, where were you? We’ve been waiting for ages!”
Mangled Sir Year 11: “Ms Kwok wanted speak with me about Grammarphones. She was disappointed in me.”
Sir Year 11: “Oh shit.”
Why is it that only when we travel, our hearts truly open?
And we are at our most open and tender, alive and willing to connect?
Why is our faith in humanity fully restored when we venture into an unfamiliar world?
When we are a little more vulnerable, a little more awake, a little more in awe of our surroundings?
A little shy, a little bold, all at once?
And why is it that we so easily forget how much is beautiful exactly where we are?
When we are just walking an ordinary simply daily path?
How is it our that our hearts close over a little each day when we feel safe and secure, and we don’t even notice it until we don’t send that extra message, we don’t reach out, we don’t laugh louder, we don’t hug closer, we don’t try a little harder for the silly-crazy because…we don’t have time? Or the inclination?
Help me notice, oh, help me notice. I want my heart to be regularly shaken up, cracked open, flooded, and constantly discovering the world.
I want my heart to be alive.